Preparing for Trial Room Experience

•Keep the customer involved in the conversation while leading o the trial room.
•Have 2 sizes ready one small and one big incase it does not fit.
•Unbutton the shirt and hang it in the trail room, remove any packing material like clips and plastic collars.
•Make sure you handover ironed garments.
•Inform him your name and that you are waiting outside incase he needs assistance
•Put the belt in the trouser/jeans loops before placing in the trial room, helps in add on selling

Trial Room Experience

•Ask the customer “How do you like it? Or ask his companion (whoever is the decision maker)
•Suggest them to use the outside mirror which will give him lot of space to move and enough lighting.
•Make sure the hems of the trouser is turned and any measurements are taken for alteration at that time.
•Give the customer a pair of shoes to try on as he will be removing his shoes for wearing trousers. A good opportunity to sell footwear.
•Add on sale of any other accessory like shades or caps if need be as per the ensemble requirement.
•Make their experience engaging and fun. Be fast and efficient